Terms of Service

Who we are

These terms are an agreement between you and E&B Enterprise (trading as "Pitch Rwanda"), RDB registration no. 111707252, 412 Benjamina Street, Gacuriro 2020, Kinyinya Sector, Gasabo District, Kigali, Rwanda.

Bookings

You can book online or by phone/WhatsApp on +250 781 718 806. A booking is confirmed only once we confirm it with you.

Please book at least 24 hours before your pitch date; 72 hours is recommended.

Prices and currency

Single tent: $20 per night. Deluxe tent: $80 per night. Delivery, setup and takedown are free and included in the price.

Prices are in US dollars (USD). If you prefer to pay in Rwandan francs (RWF), the amount is calculated at the National Bank of Rwanda exchange rate on the day of payment.

Payment

The full amount is paid in one payment, with no separate balance.

We accept mobile money, cash upon delivery, or bank cheque. Card payments are not accepted at this time.

Cancellations

Cancellations and refunds are covered by our Refund & Cancellation Policy, which forms part of these terms.

Care of equipment

Please keep the tents and included items in good condition during your booking.

Contact

Questions about these terms: hello@pitchtentrw.online or +250 781 718 806 (open 24/7).